We're here to help. We want to be your favorite place to buy rugs, bedding, and more, and our Berkshires-based customer service team will gladly answer any questions you may have. If, for some reason, you're not delighted by your purchase, we're happy to offer you a refund upon receipt of your return for most of our products within 30 days. Refunds will show on your credit card statement within ten business days of processing. href="https://annieselke.zendesk.com/hc/en-us/sections/20212121731604-Shipping" style="text-decoration: underline; font-weight: bold" >Return shipping will be deducted from your credit.